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NetWitness Announces New Managed Detection and Response Service

Small to mid-size enterprises can now leverage more comprehensive threat detection & response technology delivered remotely.

September 21, 2022 09:00 AM Eastern Daylight Time

BEDFORD, Mass.--(BUSINESS WIRE)--NetWitness, a globally trusted provider of threat detection and response technology and incident response services, today announced the availability of a new Managed Detection and Response (MDR) service to enable companies to leverage NetWitness for expanded cybersecurity in a fully outsourced model. The new NetWitness MDR Service helps customers address the ongoing cyber skills shortage while keeping their organizations well-protected from attacks by combining technology, planning, training, and managed detection into a single, complete offering.

“It’s a natural evolution to offer an MDR service that assures effective detection and response 24/7, so customers receive the maximum benefit of the NetWitness Platform XDR solution, all the time.”

Ultimately, the success of cybersecurity depends on the availability of skilled security analysts and threat hunters, a major challenge due to an ongoing skills shortage. According to the (ISC)2 Cybersecurity Workforce Study, 2021, there’s a worldwide gap of over 2.7 million cybersecurity professionals.

“NetWitness delivers outstanding security visibility, threat detection and response,” said Tod Ewasko, Chief Product Officer at NetWitness. “Yet, cybersecurity also requires experienced and skilled professionals, especially for powerful tools like NetWitness XDR. As customers struggle with the current staffing and skills shortages, trusted services like NetWitness Managed Detection and Response and Incident Response offer a winning strategy.”

“We’ve worked shoulder-to-shoulder with NetWitness customers for decades, helping them respond to ever-more-dangerous incidents,” said David Gaik, Senior Director, NetWitness Professional Services. “It’s a natural evolution to offer an MDR service that assures effective detection and response 24/7, so customers receive the maximum benefit of the NetWitness Platform XDR solution, all the time.”

Customers increasingly request an MDR service that works closely with NetWitness XDR. In this focused model, NetWitness provides customized offerings that deliver whatever organizations need: skilled security analysts who connect directly to a NetWitness Platform XDR infrastructure to perform critical functions including threat hunting, incident management, even system administration and upgrades. Internal staff are freed to do strategic activities like planning and systems hardening.

The NetWitness MDR service is an ideal solution for mid-size or smaller enterprises that seek to partner with trusted analysts and threat hunters that deliver world-class cybersecurity on a proven XDR platform. It is initially available in the U.S. and Canada in conjunction with Lumifi Cyber, a premier provider of managed detection, located in Scottsdale, Arizona. Clients outside North America may be serviced by a different NetWitness certified partner.

To learn more about the new NetWitness MDR service, visit

About NetWitness

NetWitness, an RSA® Group Business, provides comprehensive and highly scalable threat detection and response capabilities for organizations around the world. The NetWitness Platform delivers complete visibility combined with applied threat intelligence and user behavior analytics to detect, prioritize, investigate threats, and automate response. This empowers security analysts to be more efficient and stay ahead of business-impacting threats. For more information, visit


About Lumifi

Lumifi is a managed detection and response (MDR) services provider of enterprise-grade security for companies of all sizes. They use NetWitness Platform XDR to deliver continuous end-to-end protection against ransomware and the latest security threats. Their state-of-the-art Security Operations Center is staffed by a team of US-based analysts, ex-military and former DoD security experts to continuously monitor and manage customer environments. For more information, visit


©2022 RSA Security LLC or its affiliates. All rights reserved. RSA and the RSA logo are trademarks of RSA Security LLC or its affiliates. For a list of RSA trademarks visit Other trademarks are trademarks of their respective owners. RSA believes the information in this document is accurate. The information is subject to change without notice.

Date of Release
September 21, 2022
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